GB99's Terms & Conditions — complete & transparent

01General Terms & Applicability

By using the website gb99.world, operated by GB99 (hereinafter "Platform" or "we"), you ("Member" or "User") are deemed to have agreed to the following Terms & Conditions. These Terms & Conditions constitute a legally binding agreement.

Please read these Terms & Conditions in full before using any gb99 service. If you do not agree to these terms, please do not use the platform. By accessing the platform or creating an account, you confirm that you have read, understood, and accepted all of these Terms & Conditions.

These Terms & Conditions may be updated from time to time. In the event of any changes, members will be notified via email or platform notification. Continued use of the platform after any changes will be considered acceptance of the updated terms.

02Account Registration & Eligibility

To open an account on GB99 and access the platform's services, the following conditions must be met:

• You must be at least 18 years of age.
• You must provide accurate and truthful information at the time of registration.
• Each individual may hold only one account. Creating multiple accounts is strictly prohibited.
• Your account login credentials (username and password) must be kept strictly confidential.
• You may not allow anyone else to use your account or transfer it to another person.
• The mobile number and email address provided at registration must remain active.

After registration, your mobile number must be verified to activate your account. For large withdrawals, you may be required to verify your National ID Card or passport details. This is part of our security process and is in place to protect our members' interests.

03Deposit, Withdrawal & Payment Rules

All financial transactions on gb99 are handled securely and transparently. The payment rules are outlined below:

Your account must be fully verified before you can make a withdrawal. For a first-time large withdrawal (over ৳10,000), you may be required to submit a photo of your National ID Card for identity verification.

In the case of suspicious or unusual transactions, GB99 may temporarily place a hold on withdrawals and conduct additional verification. This is done solely to prevent fraud and protect members' funds.

04Bonus & Promotion Terms

Gb99's bonus and promotion offers are added benefits for members. However, each bonus comes with specific terms that must be followed.

• Welcome Bonus: Available to new members only. Each member may claim this once.
• Wagering Requirement: Bonus amounts can generally be withdrawn after wagering 10x–30x the bonus value. Specific conditions are listed on each offer's page.
• Validity: Each bonus has a specific validity period. Any unused bonus will be forfeited once the period expires.
• Game Restrictions: Some bonuses apply only to specific games. Please read each offer's details carefully.
• Cashback: Weekly cashback is credited directly as cash and is available for withdrawal.

05Betting Rules & Game Terms

The following rules apply to all bets placed on gb99. They cover all bet types — Sports Betting, Live Casino, slots, and Lottery.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is cancelled due to a technical issue, the stake will be refunded.
• If incorrect odds are displayed on the system, GB99 reserves the right to cancel the affected bets.
• In the event of a disconnection during live betting, gb99's decision is final.
• Suspicious betting activity involving multiple accounts on the same event will be investigated.
• Lottery draws are completely random and operated by a certified RNG.

Game results on GB99 are verifiable through internationally certified Provably Fair technology. Any member who wishes to dispute a game result must contact the support team within 48 hours.

06Prohibited Activities

The following activities are strictly prohibited on the gb99 platform. Violating these Terms & Conditions may result in account termination and legal action:

• Creating multiple accounts or registering under a false identity.
• Placing bets using automated bots, scripts, or software.
• Abusing the bonus system or attempting bonus arbitrage.
• Attempting to hack another member's account.
• Engaging in money laundering or any transactions involving illegal funds.
• Attempting to compromise or undermine the platform's security systems.
• Attempting to gain an advantage by providing false or misleading information.
• Engaging in fraudulent activity against other members.

07Responsible Gaming Policy

Gb99 believes gaming should be a form of entertainment, not a habit. We are firmly committed to responsible gaming.

Members on gb99 have access to the following self-management tools:

• Daily/Weekly Deposit Limits: Set your own limit on how much you deposit.
• Session Limits: Set a limit on how long you play in a single session.
• Self-Exclusion: Temporarily close your account for 7 days, 1 month, or 6 months.
• Permanent Closure: You can permanently close your account at any time.

If you feel you may have a gambling problem, please reach out to our support team. For more information, visit our Responsible Gaming Page here.

08Account Suspension & Termination

GB99 may temporarily suspend or permanently terminate an account under the following circumstances:

• Violating any clause of these Terms & Conditions.
• Failure to pass identity verification or submission of false information.
• Evidence of suspicious financial transactions or fraudulent activity.
• By order of a court or government authority.
• Extended inactivity (more than 12 months).

Members are generally notified before an account is closed. However, immediate action may be taken in cases of serious violations. Members will be given the opportunity to withdraw any valid balance before closure, unless fraud is suspected.

09Privacy & Data Protection

Gb99 is committed to protecting members' personal data. We follow international data protection standards. For details on how your information is collected, used, and kept secure, please see our Privacy Policy page.

In short, gb99 uses your information solely to provide services, ensure security, and meet legal obligations. Your data is never sold to third parties.

10Dispute Resolution Process

If you have a complaint or dispute, please contact our support team first. We typically aim to provide a resolution within 48 hours.

• Complaints regarding betting disputes must be submitted within 72 hours of the incident.
• For payment disputes, please contact support with your transaction ID.
• If a resolution cannot be reached at the support level, an appeal may be submitted to the licensing authority.

All final decisions by gb99 are made in accordance with the licensing agreement and applicable laws. All relevant information and logs are reviewed before any decision is reached.

11Changes & Updates to Terms

GB99 reserves the right to update these Terms & Conditions at any time. For significant changes, members will be notified at least 7 days in advance.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

12Contact & Support

If you have any questions or comments regarding these Terms & Conditions, please contact our support team. We are available 24 hours a day, 7 days a week.

• Email: support@gb99.world
• Live Chat: Click the chat icon on the right side of the platform.
• FAQ: For answers to common questions, visit our FAQ Page here.

We provide full support in Bengali. Our goal is to resolve your issues quickly and effectively.