Gb99's Privacy Policy — Your Data, Our Responsibility

01Introduction

Gb99 is one of Bangladesh's most trusted online betting and gaming platforms. Your privacy is of the utmost importance to us. This Privacy Policy explains what information is collected when you use the gb99 platform, how it is used, and the steps we take to keep it safe.

By using GB99's website, app, or any of our services, you are considered to have consented to this Privacy Policy. Please read it carefully. If you have any questions, feel free to reach out to our support team.

02What Information We Collect

We collect various types of information when you register and use the GB99 platform. This data is collected solely to improve our services and ensure the security of your account.

We never store your full bank card number or PIN. Sensitive payment information is kept fully encrypted and used solely for transaction verification.

03How We Use Your Information

GB99 uses the information it collects for the following purposes, each directly aimed at improving your experience on the platform:

• Account Management: Your information is used to create, manage, and secure your account.
• Payment Processing: To process deposit and withdrawal requests quickly and securely.
• Customer Support: To resolve your issues quickly and provide you with the right support.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Personalized Experience: To recommend games and promotions tailored to your preferences.
• Legal Compliance: To meet the requirements of licensing authorities and government regulatory bodies.
• Responsible Gaming: To monitor your gaming behaviour, identify problematic patterns, and provide appropriate support.

04Data Sharing & Disclosure

GB99 only shares your personal information in limited circumstances, which are clearly outlined below:

• Service Provider Partners: Limited data may be shared with trusted technology partners for payment processing, IT infrastructure, and fraud prevention. These partners are bound by the same confidentiality obligations.
• Legal Authority: We may be required to disclose certain information if ordered to do so by a court or government regulatory authority.
• Licensing Authority: Under our gaming license, we are required to share certain information with regulatory authorities upon request.
• Anti-Money Laundering: We are legally required to report suspicious transactions to the relevant financial intelligence authority.

05Cookies & Tracking Technologies

The GB99 website uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Login sessions and security tokens — essential for the site to function.
• Functional Cookies: To remember your language preferences and display settings.
• Analytics Cookies: To understand how pages are being used — all data is anonymised.

You can disable cookies through your browser settings. However, turning off essential cookies may cause some features to not function properly.

06Data Security Measures

GB99 applies multiple layers of security to protect your data. Our security framework is built to international standards and regularly verified through third-party security audits.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Sensitive data in our database is stored with AES-256 encryption.
• Two-factor authentication (2FA) is available on all accounts.
• 24/7 security monitoring is active on our servers.
• Employee access to data is restricted and access logs are recorded.
• Regular security patches and system updates are applied.

07Your Rights

Under GB99's Privacy Policy, you have several important rights regarding your personal data. To exercise any of these rights, please contact our support team.

To exercise these rights support@gb99.world. We typically respond within 30 days.

08Minor Protection

GB99 is strictly for users aged 18 and above. We never knowingly collect data from or provide services to minors.

Age is verified at the point of registration. If we become aware that an account has been created by someone under 18, it will be immediately closed and all associated data will be deleted.

09Data Retention Period

GB99 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration your account is active, and for up to 5 years after closure as required by law.
• Transaction Information: Retained for up to 7 years in accordance with financial regulations.
• Gaming Logs: 2 years for responsible gaming and dispute resolution purposes.
• Marketing Consent: Until consent is withdrawn.
• Cookie Information: Up to 1 year.

Once the retention period ends, data is permanently and securely deleted to prevent any possibility of recovery.

10Policy Updates

Gb99 may update this Privacy Policy from time to time. With regular users in mind, we follow the process below when making changes:

• Email notification will be sent at least 14 days before any significant changes take effect.
• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, fresh consent may be obtained from users.

11Contact Us

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact our dedicated privacy team. We are fully equipped to provide support in Bengali.

• Email: support@gb99.world
• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• Response Time: Typically within 24–72 hours.
• FAQ: For general inquiries, visit our FAQ Page View.

Your privacy is not just a policy to us — it is the foundation of our business. GB99 believes that transparency and data protection are essential to a healthy gaming environment.